Hello everyone 👋
Please find the 36th instalment of our weekly update below.
Week Ending 22/10/2021 (Friday)
It's been a momentous week for Iron-Mills, my partner and I assembled, packed and dispatched around 80% of the outstanding orders. We've been swamped trying to meet the shipping target we set ourselves of 22/10.
Some of you have already received your mills. Thank you for all of your kind words and feedback. If you could submit a review when you receive the email request, that would be amazing!
Please do get in touch with me if there are any issues with your mills, big or small. I assure you that any problems will be put right! If you have received a tracking number but have not received your parcel yet, it should arrive on Monday. International orders will be collected on Monday, and delivery times will vary by destination.
If you haven't received a tracking number from us, you fall into the 20% of orders that haven't been shipped. I apologise for yet another delay. Your package will be shipped by the end of the week.
I have had to order an alternative part that will improve the assembly of your castings. This is due to a dimensional manufacturing inconsistency. Your mills won't be any different to the others, the alternative part is simply to ensure that your mill fits together correctly.
The paint workshop went above and beyond and have delivered enough castings this week to fulfil all outstanding orders. At the time of writing, if you have placed an order, your order will be dispatched this week.
The unexpected delivery has left us in a peculiar position. We have stock on the shelf ready to ship by the end of the week! Granted, not very much, but nonetheless, it's a real milestone for us.
Disclaimer: We don't have stock of every colour. If you're considering making another purchase, please get in touch to confirm via firstname.lastname@example.org to check our inventory.
I've also published our plans for the smaller follow-on batch, which will replenish the colours currently out of stock and the batch that we're hoping will cover our Christmas orders.
You'll note that the schedule is very tight, but I believe it is achievable. All of our suppliers have fully bought into achieving the milestones.
Thanks for reading,